Retail & Commercial
Loss Prevention Training
A 24-hour course for officers working retail and commercial loss prevention — where the legal risk is highest and the wrong detention can cost your employer a lawsuit.
24 Hours
Classroom
Retail
& Commercial
Detention Law
Merchant Privilege
Certificate
On Completion
Course Content
What the Course Covers
A bad stop is worse than no stop. This course is mostly about knowing when not to act.
01
Shrinkage
Where losses actually come from — external theft, internal theft, administrative error and vendor fraud. The numbers surprise people.
02
Behavior & Detection
recognizing pre-theft behavior without profiling. What counts as reasonable suspicion, and what does not.
03
Merchant’s Privilege
California detention law in detail — the single most important module. Grounds, manner, duration, and the liability when you get it wrong.
04
Surveillance & CCTV
Working cameras and floor surveillance legally, including where recording is and is not permitted.
05
Evidence & Reports
Preserving evidence and writing a report that survives cross-examination.
06
Internal Theft
Employee theft — the largest single source of shrink — and how investigations differ when the suspect works there.
07
Interview Basics
Lawful, non-coercive interviewing. What you may ask, and what turns a conversation into false imprisonment.
08
Court Testimony
What happens if the case goes to court, and how to testify to what you actually saw.
Before You Enroll
Requirements
01
Active Guard Card
Recommended. Most retail employers require an active BSIS registration.
02
Valid Photo ID
California driver license or state ID.
03
18 or Older
Minimum age to enroll.
Ready to Enroll?
Free orientation. Walk-ins welcome Mon–Fri. Certificate of Training issued on successful completion.
📍 5830 Overhill Drive, Suite 5 · Los Angeles, CA 90043